Setting Up a Wireless Printer

Step 1: Prepare Your Printer

1. Unpack and power on your printer. Follow the manufacturer’s setup guide (e.g., install ink/toner, load paper).
2. Ensure the printer supports Wi-Fi (check the manual or specs for Wi-Fi).
3. Place the printer near the router provided by Gigapeak to avoid signal issues.

Step 2: Connect Printer to Wi-Fi

1. Access Printer’s Network Settings:
• On the printer’s control panel, navigate to Settings > Network > Wireless Setup (menu names vary by model; check manual).
2. Select Network: Choose your Wi-Fi name.
3. Enter Password: Input the Wi-Fi password.
4. Alternative (WPS Method):
• If the printer supports WPS, press the WPS button on the router (check manual for location) for 3-5 seconds.
• Within 2 minutes, activate WPS on the printer (via control panel or manual instructions).
• Wait 30-60 seconds for connection.
5. Confirm connection (printer screen should show “Connected” or a Wi-Fi icon).

Step 3: Install Printer Software

1. Windows:
• Insert the printer’s installation CD or download drivers from the manufacturer’s website (search for your model).
• Run the installer, select “Wireless Connection,” and follow prompts to detect the printer.
• Alternatively, go to Settings > Devices > Printers & Scanners > Add a Printer or Scanner and select your printer.
2. Mac:
• Download drivers from the manufacturer’s website or go to System Settings > Printers & Scanners > Add Printer.
• Select your printer (ensure it’s on the same Wi-Fi network).
• macOS may auto-download drivers if supported.
3. Mobile Devices:
• iPhone: Use AirPrint (no drivers needed; select printer in app’s print menu).
• Android: Install the printer’s app (e.g., HP Smart, Canon PRINT) from Google Play and follow setup.

Step 4: Test the Printer

1. Print a test page:
• On the printer: Use the control panel (Settings > Print Test Page).
• On PC/Mac: Open a document, select File > Print, choose your printer, and print.
2. If the test fails, verify the printer is on the correct Wi-Fi network and within range of the router.

Step 5: Troubleshoot Connection Issues

• No Connection:
• Ensure the printer is on your network and the password is correct.
• Restart the printer and router (unplug router for 30 seconds).
• Retry WPS or manual setup.
• Interference: Move the printer away from microwaves, Bluetooth devices, or thick walls. Avoid personal routers (they interfere with Gigapeak’s network).
• Driver Issues: Reinstall drivers or update firmware via the manufacturer’s website.
• Run Diagnostics:
• Windows: Go to Settings > Devices > Printers & Scanners > Run Troubleshooter.
• Mac: Check Wi-Fi via System Settings > Wi-Fi > Details.
• Test internet speed at speedtest.net 

Step 6: Secure Your Printer

• Update printer firmware via its control panel or manufacturer’s app.
• Set a unique admin password in the printer’s settings to prevent unauthorised access.
• Disable remote printing features if not needed (check manual).

Step 7: Contact Support

If setup fails or printing issues persist:

• Submit a ticket via Support@gigapeak.co.uk 
• Provide: printer model, device type, Wi-Fi settings, and error messages. Take a screenshot (Windows: Windows + Shift + S; Mac: Shift + Command + 3) and email to Support@gigapeak.co.uk 

Tips

• Use the provided router for compatibility. Personal routers are not supported.
• Ensure your device and printer are on the same 2G/5G band (5GHz preferred for less interference).
  
• Keep printer firmware and device OS updated.