What is WPS?
WPS (Wi-Fi Protected Setup) simplifies connecting devices to your Wi-Fi network without manually entering a password. Use this with the router provided by Gigapeak for a quick setup.
Step 1: Confirm WPS Compatibility
- Ensure your device (e.g., laptop, phone, printer) supports WPS. Most modern devices do (check device manual or settings).
- Verify your router is powered on and connected to the internet.
Step 2: Locate WPS Button
- On the router, find the WPS button (often labeled “WPS” or a sync icon).
Step 3: Connect Using WPS (Push Button Method)
- On Your Device:
- Windows PC: Go to Settings > Network & Internet > Wi-Fi, select your wifi, and choose Connect using WPS (or check Wi-Fi settings for WPS option).
- Mac: Go to System Settings > Wi-Fi, select the network, and look for a WPS prompt (some Macs may require manual connection).
- iPhone/Android: Go to Wi-Fi settings, select the network, and choose WPS if available (varies by model; may need manual password entry).
- Other Devices (e.g., Printers): Check device manual for WPS mode (often in network settings).
- Press WPS Button on Router: Within 2 minutes, press and hold the WPS button on the router for 3-5 seconds (or until a light blinks, indicating WPS mode).
- Wait for Connection: Your device should connect automatically within 30-60 seconds. Confirm by opening a browser and visiting google.com.
Step 4: Troubleshooting WPS Issues
- No Connection: Ensure WPS is enabled on both router and device. Retry the process, ensuring you press the WPS button within 2 minutes.
- Interference: Avoid using personal routers, as they can disrupt Gigapeak’s network. Use only the provided router.
- Device Not Compatible: If WPS fails, manually connect using the Wi-Fi password.
- Run Diagnostics:
- Windows: Go to Settings > Network & Internet > Status > Network Troubleshooter.
- Mac: Hold Option (⌥), click Wi-Fi icon, select Open Wireless Diagnostics.
- Test Speed: Visit speedtest.net
Step 5: Secure Your Connection
- After connecting, ensure antivirus software is updated and firewall is enabled.
- Avoid sharing Wi-Fi passwords or opening suspicious links/files.
- Enable two-factor authentication (2FA) for accounts accessed on the network.
Step 6: Contact Support
If WPS setup fails or you can’t access the internet:
- Submit a ticket via Support@gigapeak.co.uk
- Provide: device type, router model, WPS attempt details, and any error messages.
- Take a screenshot of errors (Windows: Windows + Shift + S; Mac: Shift + Command + 3)
Tips
- WPS is convenient but less secure than manual setup. Use it sparingly and only with trusted devices.
- Avoid personal routers to prevent network interference.